Shipping policy

Shipping Policy

At Ultradries, we are committed to delivering your orders efficiently and safely. Below is our complete shipping information:

Shipping Times

We process and ship orders within 7 to 15 business days from the date of purchase. This timeframe does not include weekends and public holidays. Once your order is dispatched, you will receive a tracking number via email to monitor your package in real time.

Shipping Regions

We currently ship to customers worldwide. Shipping costs are calculated based on destination, weight, and selected delivery method during checkout.

Order Tracking

All shipments include a tracking number. You can monitor your delivery status through our tracking system using the number provided in your shipping confirmation email.

Customs and Delays

For international orders, customers may be responsible for customs duties, taxes, and import fees determined by their country's regulations. Ultradries is not responsible for delays caused by customs clearance or other governmental processes.

Shipping Issues

In case of lost, damaged, or delayed shipments, please contact our support team within 48 hours of noticing the issue. We will work to resolve the matter promptly.