Refund policy

Refund Policy

Customer satisfaction is our priority. We offer a straightforward 30-day refund policy to ensure you are completely satisfied with your purchase.

30-Day Refund Window

You have 30 calendar days from the date you receive your order to request a refund. Refund requests made after this period will not be accepted.

Conditions for Refunds

To be eligible for a refund, items must be:

  • Unused and in original condition
  • In original packaging
  • Accompanied by proof of purchase
  • Free from damage caused by misuse

How to Request a Refund

To initiate a refund, contact our support team with your order number and reason for the return. Our team will provide you with return shipping instructions and process your request within 48 hours of receiving the returned item.

Refund Exceptions

The following items are not eligible for refund:

  • Items damaged due to customer misuse or negligence
  • Custom or personalized products
  • Clearance or final sale items
  • Items returned without a valid return authorization

Refund Processing

Approved refunds will be credited to the original payment method within 5 to 10 business days after we receive and inspect your return.